◆ GLOSSARY
AI & Platform
Terminology.
Definitions for the concepts, patterns, and technologies that power the shiftagent platform.
C
CIBA (CIBA)
securityClient Initiated Backchannel Authentication — an OAuth 2.0 extension (RFC 9126) that enables authentication and authorization flows initiated by a backend servi...
Claude Agent SDK
aiAnthropic's software development kit for building AI agents powered by Claude. The SDK provides capabilities for tool use, multi-step reasoning, context managem...
P
Playbook
generalA structured set of instructions that define how to execute a specific business process. In traditional operations, playbooks are documentation — PDFs, wiki pag...
Playbook-as-Code
architectureThe practice of treating business playbooks with the same discipline as source code — storing them as structured files in version-controlled repositories, revie...