Ethoca/Verifi Alert Management
Processes Ethoca and Verifi alerts to stop disputes before they're filed.
Core · Disputes & Chargebacks
Your agent processes pre-dispute alerts from Ethoca and Verifi, matches them to the corresponding transactions, coordinates issuer refund workflows, and tracks alert resolution — stopping chargebacks before they're formally filed and protecting your chargeback ratio.
What your agent does
- ◆ Matches incoming Ethoca/Verifi alerts to transaction records
- ◆ Initiates refund or void workflows per alert resolution rules
- ◆ Tracks alert resolution deadlines and submission status
- ◆ Reports alert deflection rates and ratio protection impact
Common use cases
- Pre-dispute chargeback deflection
- High-risk merchant CB ratio protection
- Chargeback program threshold management
Usage & pricing
Included 50 alerts / mo
Overage $1.00 per alert
Resets Monthly
Available in
Disputes & Chargebacks core included
EthocaVerifipre-dispute alertchargeback deflectionRDRorder insightchargeback prevention