Incident Detection & Triage
Classifies and routes every incident the moment it's detected.
Core · Technical Operations
Your agent detects operational incidents, classifies severity based on impact and blast radius, assembles the initial context package, and routes to the correct response team — compressing the time from detection to response so your team fixes issues, not discovers them.
What your agent does
- ◆ Detects incidents from monitoring alerts, error spikes, and anomaly signals
- ◆ Classifies severity (P1-P4) based on merchant impact and scope
- ◆ Assembles initial context: affected systems, timeline, and impacted MIDs
- ◆ Routes to correct on-call team with context package attached
Common use cases
- 24/7 incident detection and routing
- Major incident response initiation
- Post-incident analysis preparation
Usage & pricing
∞ Unlimited
Token cost only — no per-execution charge. Runs as many times as your team needs.
Available in
Technical Operations core included
incident managementincident triageP1 P2 incidentincident responseoutage detectionoperations incident