Statement Inquiry Resolution
Resolves merchant statement questions instantly, without escalation.
Core · Customer Operations
Your agent handles Tier 1 merchant inquiries about their processing statements — explaining fee components, resolving discrepancies, and providing transaction-level detail — so your support team handles edge cases, not the same five questions 50 times a day.
What your agent does
- ◆ Interprets merchant statement questions in natural language
- ◆ Pulls transaction and fee data to answer specific inquiries
- ◆ Explains fee components in plain, merchant-friendly language
- ◆ Escalates complex disputes to Tier 2 with full context
Common use cases
- Merchant statement support
- Fee explanation inquiries
- Monthly billing question resolution
Usage & pricing
∞ Unlimited
Token cost only — no per-execution charge. Runs as many times as your team needs.
Available in
Customer Operations core included
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