Transaction Lookup
Finds any transaction instantly so support calls take seconds.
Core · Customer Operations
Your agent provides instant transaction lookup across all processors and gateways — surfacing status, funding detail, decline reason, and related chargeback activity — so your support team answers merchant questions without system-hopping or hold music.
What your agent does
- ◆ Queries transaction status across all connected processors in real time
- ◆ Returns funding date, amount, and authorization detail per transaction
- ◆ Surfaces related chargeback or dispute activity for the transaction
- ◆ Provides decline reason code with plain-language explanation
Common use cases
- Live merchant support calls
- Transaction dispute investigation
- Same-day funding inquiries
Usage & pricing
∞ Unlimited
Token cost only — no per-execution charge. Runs as many times as your team needs.
Available in
Customer Operations core included
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